ObjectHours — frequently asked questions

FAQ

Good questions.

The honest answers to what women ask us most.
Where are your shirts made?

Designed and printed with care in the USA — Shellman Bluff, Georgia. Each shirt is made to order.

How long does shipping take?

Shirts are made to order and ship in 1–2 business days. Shipping is a flat $6 within the U.S., with tracking included.

What's your return and exchange policy?

We accept eligible returns and exchanges within 30 days of delivery. To start, contact our customer care team within 30 days with your order number before sending anything back — unauthorized returns may be refused. Items must be unworn, unwashed, free of stains, odors, or damage, and in resalable condition with original tags when applicable. Because every piece is made to order, we can't accept returns for a change of mind, a mistaken order, or a gift recipient who changed their mind — but if your order arrives damaged, defective, or incorrect, we'll make it right (contact us within 7 days of delivery with photos). If a return is due to our error or a damaged shipment, we cover it; otherwise return shipping is the customer's responsibility and original shipping charges are non-refundable. Approved refunds are issued to your original payment method after inspection (allow 3–5 business days, plus your bank's processing time). See the full policy at /returns-exchanges.

What are the shirts made of?

Soft, breathable premium cotton with a lived-in feel. Machine wash cold inside-out, tumble dry low, and avoid ironing directly over the design. (Exact fabric blend and weight will be listed before launch.) [needs final spec]

How do I choose a size?

Our tees run relaxed and true to size — most women find their usual size is right. Prefer an oversized look? Size up. See the Size Guide for more.

What's the difference between a collection and a feeling?

Feelings group designs by the emotion they speak to — Confidence, Motherhood, Love, Resilience, Self Worth, Encouragement. Browse them on the Feelings page. Collections are curated edits like Best Sellers and New Arrivals.

How can I reach a real person?

Send us a note from the Contact page and we'll get back to you.