ObjectHours — Shipping

Made to order. Sent with care.

Shipping

Good things are worth waiting for — here's how your order reaches you.

At ObjectHours, we believe good things are worth waiting for. Every piece is created intentionally — not mass-produced, rushed, or pulled from a warehouse shelf. We take pride in delivering thoughtfully made apparel designed to feel comfortable, meaningful, and lasting from the moment it arrives.

Whether you're ordering something for yourself or sending a gift to someone you love, our goal is simple: make the experience effortless, transparent, and dependable from checkout to delivery.

Order Processing

Every ObjectHours item is made to order. Most orders are processed and prepared for shipment within 1–2 business days.

During periods of high demand, new collection launches, seasonal sales, or holidays, processing may require additional time. If that happens, we'll keep you informed every step of the way.

Processing time refers to the time needed to prepare your order before it ships and does not include carrier transit time.

U.S. Shipping

We currently ship throughout the United States. Once your order leaves our facility, you will receive a shipping confirmation email containing tracking information so you can follow your package's journey.

  • Flat $6 shipping on every U.S. order — one simple rate, tracking included, available throughout the continental United States.

Shipping is a flat $6 per order within the United States. The rate is shown at checkout before you pay — no minimums, no surprise fees.

Estimated Delivery Timeline

For most U.S. customers, the journey runs from order placement to production to shipping to delivery:

  • Processing: made to order, ships in 1–2 business days
  • In transit: USPS carrier time varies — your tracking link always shows the latest estimate

Once your order ships you'll receive tracking by email so you can follow it to your door.

Carrier transit times are set by USPS, not guaranteed by us, and may vary due to carrier delays, weather events, holidays, or other circumstances outside our control.

International Shipping

ObjectHours is currently expanding international shipping capabilities. Availability, shipping rates, delivery times, duties, taxes, and customs fees vary by destination.

If international shipping is available for your location, options and pricing will be displayed during checkout. Customers are responsible for any customs duties, import taxes, or fees assessed by their local government.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking information. Tracking updates are provided directly by the shipping carrier and may take up to 24–48 hours to appear after a shipping label is created.

If you cannot locate your tracking information, please contact us and we'll be happy to help.

Shipping Address Accuracy

Please review your shipping address carefully before completing checkout. ObjectHours is not responsible for delays, losses, or additional shipping costs resulting from:

  • Incorrect addresses
  • Missing apartment or suite numbers
  • Incomplete recipient information
  • Undeliverable destinations

If you notice an error after placing your order, contact us immediately. While we cannot guarantee changes after an order enters production, we will do everything possible to assist.

Lost, Delayed, or Damaged Packages

We understand how frustrating shipping issues can be.

Delayed packages: occasionally carriers experience delays due to weather, seasonal volume, transportation disruptions, or operational issues. If your package appears delayed, we recommend allowing a few additional business days for carrier updates before contacting support.

Lost packages: if tracking shows no movement for an extended period or indicates a package has been lost, please contact us and we will work with the carrier to investigate.

Damaged deliveries: if your order arrives damaged, please follow these steps:

  1. Take photos of the package and product immediately.
  2. Contact us within 7 days of delivery.
  3. Include your order number and photos.

Our team will review the situation and help determine the best resolution.

Sustainability & Thoughtful Fulfillment

Creating products on demand helps reduce unnecessary waste and excess inventory. Instead of producing thousands of garments that may never be worn, each ObjectHours piece is created when it's ordered — allowing us to focus on quality, intention, and responsible production practices.

It's a slower, more thoughtful approach, and one that aligns with what our brand stands for.

Gifts & Special Deliveries

Many ObjectHours orders are purchased as gifts for mothers, daughters, sisters, best friends, mentors, and women navigating meaningful seasons of life. Because we know these purchases often carry personal significance, every order is handled with care and attention.

Need Help?

Questions about shipping, delivery status, or an existing order? We're here to help. Contact our customer care team and we'll do our best to provide a prompt and helpful response.

Quiet Signals for Loud Minds

ObjectHours was created for women who value meaning over noise, connection over trends, and quality over excess. From the moment you place your order to the moment it arrives at your door, we're committed to delivering an experience that reflects those values. Thank you for supporting a small business built with intention.