Legal
Privacy Policy
How we handle your information — written plainly, the way we'd want it explained to us.ObjectHours (“ObjectHours,” “we,” “our,” or “us”) is a brand owned and operated by Valoria Ventures, LLC, a Georgia limited liability company. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit ObjectHours.com, purchase products, interact with our marketing communications, or otherwise engage with our services.
We believe privacy is an important part of trust. While this policy is designed to satisfy applicable privacy laws and disclosure requirements, we have also written it to clearly explain what information we collect, why we collect it, and how we use it. By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
ObjectHours is an apparel and lifestyle brand operated by Valoria Ventures, LLC, DBA ObjectHours, Townsend, Georgia, United States.
Privacy inquiries may be directed to privacy@objecthours.com.
2. Information We Collect
The information we collect depends on how you interact with our website.
Information You Provide Directly
When placing an order, submitting a form, subscribing to our newsletter, contacting us, participating in promotions, creating an account (if offered), or otherwise interacting with our website, we may collect:
- First and last name
- Email address
- Telephone number
- Billing address
- Shipping address
- City, state, postal code, and country
- Order details
- Customer service communications
- Referral information
- Marketing preferences
- Any information voluntarily submitted by you
Checkout Information and Abandoned Checkouts
When a customer begins the checkout process and submits checkout information, certain information may be stored before payment is completed. This may include name, email address, shipping information, billing information, telephone number, shopping cart contents, and order value.
As a result, information associated with abandoned or incomplete purchases may be retained even if a transaction is never completed. We may use this information to recover abandoned shopping carts, provide customer support, analyze purchasing activity, improve website performance, and send abandoned-cart reminders where legally permitted and where appropriate consent has been obtained.
Abandoned checkout information is retained only for as long as reasonably necessary for business operations, customer service, fraud prevention, legal compliance, and marketing purposes where permitted by law.
Newsletter and Marketing Information
When you subscribe to marketing communications, we may collect your name, email address, SMS phone number (if SMS services become available), marketing preferences, subscription history, and interaction and engagement data.
Customer Account Information
At launch, ObjectHours does not offer customer accounts. If customer accounts are introduced in the future, we may collect and store login credentials, saved addresses, order history, account preferences, and customer profile information. Account creation will be voluntary and initiated by the customer.
3. Payment Information
ObjectHours does not currently process payments directly. When payment functionality is enabled, payment processing is expected to be provided through third-party payment processors such as Stripe.
Payment card information is intended to be transmitted directly to the payment processor using encrypted payment technologies and tokenization. ObjectHours does not store full credit card numbers, debit card numbers, or card security codes (CVV/CVC).
Our systems may store transaction identifiers, payment references, payment status information, and limited payment metadata necessary to process and support transactions. All payment information will be governed by the privacy practices of the applicable payment processor.
4. Information We Collect Automatically
We may automatically collect certain technical and usage information when visitors interact with our website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Referring website
- Pages viewed
- Time spent on pages
- Clickstream activity
- Session information
- Website performance metrics
5. Cookies and Tracking Technologies
Current Practices
At launch, ObjectHours may use limited browser storage technologies necessary to maintain cart functionality and website operations. For example, a cart reference identifier may be stored locally on your device.
Future Analytics and Advertising Technologies
As our business grows, we may implement analytics, advertising, conversion measurement, and retargeting technologies including services provided by Google, Meta, Klaviyo, Pinterest, TikTok, advertising networks, analytics providers, and similar technology partners. These technologies may collect information regarding website visits, device information, browsing activity, marketing engagement, and conversion events.
Consent Management
Where required by applicable law, non-essential cookies and tracking technologies will not be activated until a visitor has provided appropriate consent. Visitors may be given the ability to accept cookies, reject non-essential cookies, customize cookie preferences, and withdraw consent. Consent preferences may be updated through our cookie management tools when available.
6. How We Use Information
We may use information to:
- Process orders
- Fulfill purchases
- Deliver products
- Provide customer support
- Communicate regarding transactions
- Send receipts and confirmations
- Prevent fraud and abuse
- Improve our products and services
- Operate our website
- Conduct analytics
- Personalize customer experiences
- Measure advertising effectiveness
- Comply with legal obligations
- Enforce our policies
- Send marketing communications where permitted
7. Marketing Communications
We may send promotional emails and, if implemented, SMS communications. Examples include newsletters, product announcements, promotional campaigns, welcome series, post-purchase communications, abandoned-cart reminders, and loyalty and referral program communications.
You may unsubscribe at any time using email unsubscribe links, SMS opt-out instructions, or direct communication with us. Opting out of marketing communications does not affect transactional communications related to orders or customer service.
8. Information Sharing
We do not sell personal information in exchange for money. We may share information with trusted service providers who assist in operating our business. Categories may include:
Payment Providers
Such as Stripe and similar processors.
Email and Marketing Providers
Such as Klaviyo and similar platforms.
Hosting and Infrastructure Providers
Cloud hosting, databases, storage providers, and content delivery networks.
Shipping and Fulfillment Partners
Shipping carriers, fulfillment companies, and print-on-demand providers.
Analytics and Advertising Providers
Advertising platforms, analytics services, and marketing technology providers.
Professional Advisors
Lawyers, accountants, consultants, auditors, and insurers.
Government and Legal Authorities
Where required by law or legal process.
9. Data Retention
We retain information only as long as reasonably necessary for:
- Order fulfillment
- Customer service
- Fraud prevention
- Tax compliance
- Accounting obligations
- Legal requirements
- Marketing purposes where permitted
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information. These rights may include access, correction, deletion, portability, restriction of processing, withdrawal of consent, opt-out of targeted advertising, opt-out of profiling, and appeal of privacy decisions.
To exercise applicable rights, contact privacy@objecthours.com. We may verify your identity before processing requests.
11. California and Other State Privacy Rights
Residents of California and certain other U.S. states may have additional privacy rights under applicable state privacy laws. These may include rights to know what personal information is collected, access personal information, correct inaccuracies, delete personal information, limit certain uses of sensitive information, opt out of targeted advertising, and opt out of certain information sharing activities.
Details regarding these rights may be provided through separate privacy-rights disclosures where required.
12. Children's Privacy
ObjectHours is intended for adults. We do not knowingly collect personal information from children under 13 years of age. If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete the information.
13. Security
We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
14. International Visitors
ObjectHours is operated in the United States. If you access the website from outside the United States, you understand that information may be transferred to, processed, and stored in the United States and other jurisdictions where our service providers operate. Where required, we will implement appropriate safeguards for international data transfers.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page unless otherwise required by law. We encourage visitors to periodically review this policy.
16. Contact Us
For questions regarding this Privacy Policy or our privacy practices, contact Valoria Ventures, LLC d/b/a ObjectHours.
Email: privacy@objecthours.com
Website: ObjectHours.com